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faqto solve your doubt

  • How long can I get the feedbacks after we sent the inquiry? 

    We will reply you within 12 hours in working day.

  • Are you a direct manufacturer or trading company?

    We are manufacturer specializing in all kinds of faucets, taps, mixers and other plumbing items for 15 years.

    We also have our own international sales department and 3 sub-offices in Xiamen, Guangzhou and Taizhou. we produce and sell all by ourselves.

  • What products can you offer?

    We can supply the total sanitary ware and plumbing fixtures, such as faucet, shower, etc.

  • Do you accept customized package and logo?

    Yes, OEM&ODM is acceptable.

    MOQ is 1000pcs for customized package,

    If quantity is less than 1000pcs, We will require extra fee for customized package.

  • Can we get some sample for test?

    Sure, faucet samples are always available for you, but the sample cost and freight cost should be paid.

    Samples will be prepared in 7-10 days.

  • How about the delivery time?

    Generally,30-45 days after we receive your deposit. Depend on product and quantity.

  • How about the capacity of your company?

    We have a Full production line including Casting Line, Machining Line, Polishing Line and Assembling line. We can manufacture products up to 200000 pcs per month.

  • How many employees of your company? what about the technicists?

    We now have more than 300 employees, including 10 engineers and 50 technicians.

  • How to guarantee the quality of your goods?

    Firstly, we are ISO:9001 certified, we will do inspection after every process. For the finished products, we will do 100% inspection according to the customers’ requirements and the international standard. And we also arrange Pre-Shipment inspection by random before delivery.

    Secondly, we have our own testing labs and the most advanced and complete inspection equipment, including spectrum analyzer, plating thickness test, salt spray test equipment, valve core wear life test and torque test etc.to meet overall inspection requirements.

  • How many years quality guarantee for your faucets?

    We provide 3-5years quality guarantee for brass faucet and 1-2 years quality guarantee for zinc faucet as per different level quality.

    If any defective is confirmed to be caused by us, Substitution or repair part will be sent in the next order.

  • What’s the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc.

    For regular orders, we accept 30% deposit before producing and 70% balance against the copy of Bill of Lading by T/T.

    L/C and D/P are also acceptable.

  • How to deliver the goods to us?

    Usually we will ship the goods to you by sea, which is the most convenient and economical delivery.

    Of course, if your goods are very urgent, we can also arrange delivery by air, obviously, it is much high cost.

  • Where are your main markets?

    Our main market is in North America, Europe, South America, Middle east. Such as USA, Mexico, Spain, Brazil, Argentina, Russia, UAE etc.